Refund & Credit Policy

This policy applies to Leaster purchases from S.H. Watkins and Associates, Oregon, United States.

30-Day Hunt Pass

A Leaster 30-Day Hunt Pass is a one-time $6.95 purchase providing 30 days of access and 20 included Live ZIP Searches. It is not a subscription and has no automatic renewal. Buying another active Hunt Pass extends the current expiration by 30 days and adds 20 searches; buying after expiration starts a new period.

Refunds are discretionary and reviewed case by case, subject to any rights applicable law does not permit this policy to limit. Refund requests may be reviewed for duplicate charges, billing errors, service or payment issues, or other circumstances requiring review. Stopping use or allowing a Hunt Pass to expire does not automatically create a prorated refund for time or searches already purchased.

Additional Live ZIP Searches

Additional Live ZIP Searches are a one-time purchase at $0.50 each, in exact whole-number quantities from 2 through 100. They require an active Hunt Pass, do not extend that Hunt Pass, and expire unused when that Hunt Pass expires.

Each ZIP code submitted to the live provider uses 1 Live ZIP Search. Included searches are used before additional purchased searches. Deleting search run history, Saved Results, or listing records displayed to you does not restore searches already submitted to the provider.

Refund Mechanics

Refund requests are reviewed based on the charge and circumstances. Leaster does not promise an automatic refund merely because a customer stops using Leaster, deletes history, has unused searches, or lets a Hunt Pass expire.

If an additional-search purchase receives a full approved refund, Leaster removes only unused searches attributable to that purchase. Searches from other purchases are not removed. Searches already consumed are not restored merely because the purchase is later refunded, and Leaster does not create a negative balance.

If a Hunt Pass receives a full approved refund, Leaster may remove unused searches attributable to that purchase and reconcile the paid access period that purchase added. Searches already consumed are not recreated. Partial Hunt Pass or additional-search refunds require manual reconciliation; Leaster does not promise an automatic proportional adjustment.

Duplicate charges, unresolved delivery or payment failures, and other billing errors should be reported promptly. Approved refunds are processed through Stripe to the original payment method; final processing or posting time may depend on the customer's financial institution.

Taxes and Payment Disputes

Listed prices exclude applicable taxes. Taxes may be calculated or collected where configured. A chargeback or payment dispute may result in temporary account or paid-feature suspension while the dispute is investigated.

Requesting Review

Contact [email protected] with the account email, charge date, amount, and a brief explanation. Do not send card numbers, passwords, API keys, session tokens, or other credentials.

S.H. Watkins and Associates
Oregon, United States
[email protected]